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2BWEB Mailing System is a very power Mailing System that will work inside your website administrator. Efficiently manage an unlimited number of users Send personalised newsletters Add custom fields to the user profile Generate automatic newsletters Create follow-up auto-responder campaigns Automatic filters Add an access control level for subscription to your lists Manage your Newsletters from the frontend Bounce back handling system Detailed statistics (open rates, url/click tracker, charts statistics)
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2BWEB Tickets is the professional Help Desk ticketing system. It has a high level of personalization and will meet all of your customer support software needs. Multilanguage support: translate department names, priority levels, statuses and custom fields! Manage your customers' issues through the frontend as well as the backend Create custom fields for each department - custom fields can have HTML attributes, can be set as mandatory and you can personalise the validation message. Two types of CAPTCHA: built-in CAPTCHA with refresh button, customizable number of characters, noise level and sensitivity; reCAPTCHA integration Assign staff members to one or more departments, using a set of predefined permissions based on each staff member's attributes Staff members can have their own signatures By default there are three ticket priority levels: low, normal, high. You can add as many as you like. Sort tickets by date, last reply date, customer, priority or status Create tickets for your clients Clients can submit tickets without being registered Create custom searches to filter tickets based on your needs, and have the search show up everytime you login Automatically close redundant tickets and issue a notification to the submitter
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With 2BWEB.Form your administrative company sector will do easy all website form work. No HTML knowledge needed / Built-in form layouts Integration with Paypal, Re-Captcha, Google Analytics, Salesforce Ajax based back-end management Send different e-mails to submitters and staff members Create multi-page forms Export to Excel, CSV and XML Add php, css and javascript code Extremely fast and easy to use Send customer submission to multiple managers Directly add customer submissions in other tables using the mapping plugin Display and edit Thank You messages Multi-Language support Integrated backup and restore features E-mails Ability to send e-mails Use placeholders that are being replaced with the users' submission Send the same e-mail template to multiple users Send e-mails in text/html format Different e-mail templates for submitters/administrators Attach files to e-mails Submissions Ability to remove submissions Track submitter by IP address Ability to modify submissions Ability to filter submissions Ajax technology for faster management Export Submissions Ability to export submissions in .CSV format Select which submissions to export Ability to choose which fields to export Ability to choose separators for the .CSV file
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